Support

Pay by Bank
Instant, secure open banking payments

Increase conversions with secure Open Banking payments in one platform. Access PaySuite’s Pay by Bank enables fast, secure Open Banking payments that reduce fees and remove friction, helping you get paid first time, capture more revenue, and stay in control with one connected solution.

Contact us
Trustpilot

The online payments solution trusted by over 5,500 businesses and organisations

Limited payment options are costing you revenue

Customers abandon checkout when they can’t pay their way and that’s lost revenue. Nearly 45% walk away when their preferred payment method isn’t available and 31% won’t return after a poor payment experience. This rises to 65% of Gen Z and 61% of Millennials.

For businesses, that means: 

  • Lower conversion and more abandoned checkouts 

  • Lost revenue and higher acquisition costs 

  • Reduced lifetime value and growing expectation gaps 

Modern buyers won’t adapt to limitations. A unified platform that brings payment choice together, including Pay by Bank, helps you capture more revenue and perform at every checkout. 

Open banking adoption is accelerating fast

m

payments per month

m

active users in the UK

m

open banking payments in 2025

%

Open banking year on year growth

How Pay by Bank works

01 03

Choose Pay by Bank at checkout

Customer action: They select Pay by Bank.

The customer is shown a trusted, branded Pay by Bank option, complete with familiar bank logos, so they instantly recognise how they’ll be paying. This reduces hesitation and clearly sets expectations for the next step. 

02 03

Approve securely in their banking app 

Customer action: They’re redirected to their banking app to authenticate the payment. 

Customers authenticate using their usual bank security (Face ID, fingerprint or passcode). This keeps the process familiar and secure, without requiring card numbers or billing details. 

03 03

Payment completes instantly

Customer action: They’re returned to your website/app with immediate confirmation. 

The payment settles in real time, improving cashflow for your business and reducing failed payments. Customers complete checkout quickly with zero friction, especially valuable for mobile journeys. 

Open Banking payments made smarter.

Design your Pay by Bank checkout for maximum conversion

See how you can tailor the payment experience to your brand and your customers. Customise the user interface and journey to make paying feel simple, familiar, and secure, helping build trust from the first interaction.

Business benefits of offering Pay by Bank

Low payment costs

With Pay by Bank, customers pay directly from their account, cutting out unnecessary fees and improving performance. One platform. Zero hassle. 

  • Eliminates card scheme fees 

  • No interchange costs or chargebacks 

  • Fewer payment failure costs 

Better cash flow

Get paid instantly with real-time bank-to-bank payments. Pay by Bank helps you move faster, stay in control, and manage cash flow with clarity in a one integrated system. 

  • Real-time Open Banking payments 

  • Ideal for deposits, bookings, and high-value transactions 

  • Faster reconciliation and reporting 

Reduce Fraud

Secure Open Banking payments use bank-level authentication to protect every transaction, reducing fraud risk while simplifying compliance within a single platform.  

  • No card data stored 

  • Fewer fraud entry points 

  • Reduced PCI burden 

Flexible integration

One solution. More flexibility. Access PaySuite brings Open Banking and cards together so you can offer choice, reduce friction, and capture more revenue. 

  • Works alongside cards and other payment methods 

  • Secure APIs and developer-friendly integration 

  • Customisable checkout and branding 

Giving our customers the freedom to do more

Our partnership with Access enabled us to integrate open banking solutions that streamline transactions, ensuring payments are reflected in real-time on our customers' accounts. This shift not only enhances convenience, but also improves security, allowing our customers to complete their payment journeys effortlessly, whether through our contact centre or via bespoke payment links. The result is a straightforward, secure payment experience that aligns with modern expectations, making payments as simple as a click or a tap.

Rob Jeffreys - Head of Income Karbon Homes

Trusted by businesses across the UK

Trustpilot Rating 5 Star

Excellent service

Not only is this platform a great tool and very straightforward to use the support we have received during the onboarding process has been excellent.…

Trustpilot Rating 5 Star

Bianca was really helpful

Bianca was really helpful

Trustpilot Rating 5 Star

Excellent Customer Service

We were in a bit of a pickle, to finding ourselves off the ball from a company governance perspective. Nothing was too much trouble and Bianca reall…

Trustpilot Rating 5 Star

Bianca has gone up and above what is…

Bianca has gone up and above what is expected from customer services. Over the last few days she has given training and resolved issues to take me to…

Trustpilot Rating 5 Star

Helpful response.

After going round in circles for what seemed like ages, now I've got in touch with Bianca she's been extremely helpful and efficient and I'm finally …

Trustpilot 4.5 stars
4.7 out of 5. See all 366 reviews on

One platform. Zero hassle.  

Streamline your payments with Pay by Bank.

Contact us

All your payment solutions in one place

View all of our products here.

Online Payments

Identification and Verification

Phone Payments

Multi-channel Payments

Frequently asked questions

Are open banking payments secure?

Yes, open banking uses bank-level security and Strong Customer Authentication (SCA). 
Because customers authenticate directly with their bank, no card numbers or sensitive details are shared. This makes open banking one of the most fraud-resistant payment methods, with no risk of card data theft or card-not-present fraud. 

How fast are open banking settlements?

Open banking enables instant or near-instant payments, depending on the customer’s bank. You get immediate confirmation that funds are on the way, helping with cash flow and reducing delays commonly seen with card settlements or Direct Debit processing. 

Are open banking payments cheaper than card payments?

Yes. Open banking is a low-cost payment method because: 

  • There are no card scheme or interchange fees 

  • No chargebacks 

  • Fewer failed transactions 

  • No card network intermediaries 

This often results in significantly lower merchant payment processing costs. 

Do open banking payments improve payment success rates?

Yes. Open banking payments remove common points of failure like expired cards, incorrect details, and declined authorisations. By enabling customers to pay directly from their bank using secure authentication, you can reduce failed transactions and increase successful payment completion at checkout. 

How do customers complete an open banking payment?

Customers select Pay by Bank at checkout and are securely redirected to their banking app or online banking. They authenticate the payment using their bank’s security (such as biometrics), and the transaction is confirmed instantly, no need to enter card details or create new accounts. 

How do refunds and disputes work?

Refunds can be processed directly back to the customer’s bank account through your payment system. As open banking payments are authorised in real time by the customer, there are no chargebacks, reducing dispute management and giving you greater certainty over completed transactions.