Chloe Payne was absolutely fantastic
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NHS and health payment software solutions
Focus on patients, not payments. In healthcare, every hour spent on payment admin is an hour not spent on patient care. When payment processes are slow, manual or disconnected, they add pressure where it's needed least. Access PaySuite gives NHS finance teams fast, reliable payment collection with real-time visibility across every income stream, so your team spends less time on reconciliation and more time on what they came to do.
Fast, reliable payment collection for healthcare providers
NHS Trusts collect income across dozens of touchpoints, from car parking, canteen, overseas patient charges, prescription fees, staff payments, and more. Each one arrives through a different channel, lands in a different system, and requires someone to reconcile it manually.
Access PaySuite brings it together.
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Payments collected across every channel: Card, Online, mobile and Direct Debit all flow into a single system
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Automated reconciliation, real-time exception alerts and instant reporting, without the manual effort
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Ask questions about income data in everyday language and get instant answers, no SQL, no IT dependency, no waiting
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NHS Trusts using Income Management Evo save up to 206 FTE days annually, equivalent to up to £32.5k per year.
What changes for your NHS finance team
Less admin, more time
Payment matching, exception clearing and reconciliation happen automatically. Your team focuses on decisions, not data entry, and the hours add up fast.
Visibility across services
Real-time oversight of all payment activity across your Trust, from car parking to overseas patient charges. Nothing falls through the gaps.
Payment flexibility
Card, online, mobile; patients pay how and where it suits them. Your team collects reliably across every touchpoint, fully PCI-DSS compliant.
Built for healthcare
Access PaySuite integrates with the complex, layered systems NHS Trusts run. No rip-and-replace. No disruption to existing workflows.
Unlock AI-powered income with Income Management Evo
We make it simple for patients to pay by card, cash, cheque and contactless across all channels, with fully PCI-DSS compliant solutions that integrate seamlessly with your systems. Income Management Evo adds intelligent automation – automatically reconciling payments, flagging exceptions through Feed alerts, and providing instant answers via Copilot in Income Management Evo. Teams using the system could save up to 206 FTE days annually through AI efficiency gains.
Predictive income risk
Flag income shortfalls before they appear in month-end reporting, based on payment patterns across your Trust.
Automated overseas patient income recovery
Identify, track and chase outstanding overseas patient charges without manual intervention.
Cross-site income consolidation
Unified income view across multiple sites and departments, without manual aggregation.
Proactive exception resolution
Exceptions identified and resolved before your team sees them, with a full audit trail.
Trusted by organisations across the UK
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Excellent service
Not only is this platform a great tool and very straightforward to use the support we have received during the onboarding process has been excellent.…
Bianca was really helpful
Bianca was really helpful
Excellent Customer Service
We were in a bit of a pickle, to finding ourselves off the ball from a company governance perspective. Nothing was too much trouble and Bianca reall…
Bianca has gone up and above what is…
Bianca has gone up and above what is expected from customer services. Over the last few days she has given training and resolved issues to take me to…
Improve patient payments. Enhance trust.
Speak to our NHS payment experts today.
Improve patient payments. Enhance trust.
Speak to our NHS payment experts today.
How automated income management works for NHS Trusts
Exceptions cleared automatically
Payment exceptions are matched automatically using AI that learns from historical corrections. What previously took your team hours to work through is handled at import; remaining exceptions resolved in a single click. Smart Exceptions automatically resolves 93.4% of payment exceptions at import, reducing manual workload and clearing backlogs before they build.
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Matches incoming payments against invoices at import using AI trained on your Trust's correction history
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Flags only the exceptions that need human review, rather than surfacing everything
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Resolves remaining exceptions in a single click, without manual rekeying or cross-referencing
Ask anything, get answers instantly
Your finance team asks questions about income data in everyday language and gets instant answers. "What's outstanding from overseas patient charges this month?" "Which income streams are underperforming against plan?" No SQL. No IT ticket. No waiting on someone else to pull a report.
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Interprets questions in plain language and queries live income data in real time
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Returns answers drawn from your Trust's data, not pre-built report templates
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Covers income streams, outstanding charges, payment status and performance against plan
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Accessible to any member of the finance team, with no technical training required
Approve from anywhere
Email-based approvals with a full audit trail. Secure by design; fast, flexible decision-making without login barriers. Finance managers approve exceptions and sign off reconciliations from wherever they are.
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Sends approval requests to the relevant finance manager by email, with full context included
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Captures every decision with a timestamped audit trail that meets NHS governance requirements
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Removes the need to log in to approve, reducing friction without compromising security
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Supports exceptions sign-off and reconciliation approvals from any device, in any location
Dashboards built by you
Create dashboards in everyday language. Surface income performance across services, sites and payment types; customisable reporting that requires no technical expertise and no IT support.
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Builds dashboards from plain language instructions, with no configuration or coding required
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Displays income performance across services, sites and payment types in a single view
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Updates in real time as payment data changes, without manual refresh or scheduled exports
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Configured and adjusted by finance teams directly, with no dependency on IT or technical resource
Access PaySuite in partnership with NEP
NEP is the only 100% NHS owned ‘True Cloud’ ERP Finance & Procurement solution in the English NHS today, and provides a unique, innovative platform that supports greater efficiency, savings and value added benefits to NHS members.
How York NHS Trust transformed their payment processes
York NHS Trust worked with Access PaySuite to streamline payment collection across their sites, saving staff time, reducing manual admin, and improving the experience for patients paying for services.
All your payment solutions in one place
Frequently asked questions
How do Access PaySuite’s payment solutions help NHS Trusts?
Access PaySuite provides AI-powered healthcare payment solutions that help NHS Trusts streamline billing, reduce admin, and improve cash flow. Patients can pay securely via card, cash, cheque, or contactless, while Evo AI automates reconciliation and exception management.
Are your NHS Trust payment solutions PCI-DSS compliant?
Yes. Access PaySuite ensures full PCI-DSS compliance, safeguarding patient data and financial transactions for NHS Trusts across the UK.
Can NHS Trusts integrate PaySuite with existing Electronic Health Records (EHR) systems?
Absolutely. Our healthcare payment software integrates seamlessly with NHS EHR systems, reducing errors, improving accuracy, and giving staff a full overview of patient financial data.
How can NHS Trusts increase income from overseas patients?
Access PaySuite helps NHS Trusts unlock additional income by simplifying overseas patient charging. Our ID verification and flexible payment tools turn compliance requirements into revenue opportunities.
What payment methods does Access PaySuite support for NHS Trusts?
Access PaySuite supports card, contactless, online, mobile, Direct Debit, cash, online and mobile channels. All payment methods are fully PCI-DSS compliant and integrate with your existing NHS systems.
Is Access PaySuite's AI certified?
Yes. Access PaySuite with Evo is ISO/IEC 42001 certified, the international standard for AI management systems. That means the AI your finance team relies on meets independently verified standards for responsible, reliable use.
How quickly can Access PaySuite be implemented in an NHS Trust?
Implementation timelines vary depending on the complexity of your existing systems and the number of payment channels involved. Speak to our team for a scoping conversation. We'll give you a realistic timeline based on your Trust's specific setup
Give your healthcare finance team fast, reliable payment collection.
Learn more about Access PaySuite
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