Housing payment processing software solutions
Access PaySuite offers a complete payments ecosystem that helps housing associations and tenants to get on with life. We enable simple and accessible payment methods for your tenants, helping to ensure long-term support and satisfaction.
Transform your housing payment experiences
✓ Convenience for tenants
Ensure a flexible approach and empower tenants to choose their preferred payment method
✓ Improved financial visibility
Reduce administration tasks and increases visibility of new tenants, rent payments, and arrears with our housing management software.
✓ Increased efficiency
Collect maintenance dues via various digital payment methods, leading to increased collections and reduced efforts for bookkeeping
Working with 60+ housing associations, we are experts in optimising payment collection rates and minimising arrears
Simplify payments for you and your tenants
Providing tenants with the option to make online payments through your website or a dedicated online portal allows them to pay rent sooner, schedule automatic payments each month, and eliminate delays associated with traditional payment methods.
Direct Debit payments
Our Direct Debit solution provides numerous benefits for housing associations and tenants. This method offers convenience for both parties, streamlines the rent collection process, reduces administrative burdens, and improves payment collection rates while automating rent payments.
Facilitate secure and compliant card payments over the phone for your tenants using our payment technology. Our call center phone payment solutions are tailored to suit businesses of any size, providing options for staff-assisted, semi-automated, and fully automated IVR systems.
Our Open Banking solution facilitates secure and direct transfers without the necessity of sharing sensitive bank account information. Your organisation provides a secure link, allowing customers to easily make payments, with the funds being instantly transferred to your organisation's bank account, ensuring real-time payments and improving the financial process.
Our face-to-face payment options support tenants who favor in-person rent payments. These options enable you to accept payments in person or allow your tenants to pay bills at Post Office, PayPoint and Payzone outlets. Our Smart Mobile offering also allows your staff to take card payments on-the-go, handling card payments by Chip & PIN or Contactless (including Apple Pay and Google Pay), as well as receipting payments made by cash or cheque.
Our payments and income management software solution ensures greater income certainty for your organisation. From payment collection and reconciliation to security compliance, our cloud-based system streamlines processes, bringing efficiency to your teams.
PCI Compliant status across all our payment channels
Maximise payment collection rates and reduce arrears
Ready to get started with seamless payment solutions? Book your demo today and transform your rent collection process.
Want to learn more?
How embracing digital payments can future-proof housing associations
The squeeze on social housing budgets has been relentless over the past few years, so the sector is continually looking at new ways of freeing up capital for investment and support of local communities and those in need of housing preparations.
What to do if a Direct Debit fails
One of the key advantages of using Direct Debit is its lower incidence of payment failure compared to credit cards. Nevertheless, Direct Debit is not immune to payment failures, and when they occur, they can significantly disrupt cash flow. Find out how to deal with Direct Debit failures in our blog.
Empowering tenants during times of financial hardship
In this article, we will explore five ways that payment choice can help. Discovering how offering a variety of payment options, from traditional cash payments to innovative solutions like open banking, can effectively assist tenants in these difficult times.