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We are the trusted payments partner of many leading utilities companies

  • Octopus Energy Logo
  • E On Logo
  • Ovo Energy Logo
  • Yorkshirewater Logo
  • Good Energy Logo 2019
  • Everflow Logo Magenta

Why Choose Access PaySuite?

Comprehensive solution

One platform for all your payment needs 

Competitive pricing

Transparent fees with no hidden costs 

Expert support

Dedicated team with deep industry knowledge 

Compliance assured

FCA regulated and Bacs Approved Bureau accreditations 

Proven track record

Trusted by over 5,000 companies across various sectors 

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  • BACS Approved Bureau
  • BACS FM
  • CCS
  • ISQAR

Comprehensive payment solutions for utility companies

Every Payment Made Easy

As the experts, we’re on hand to help you manage your payments across our range of hassle-free solutions.

Direct Debit: Simplify recurring payments

Automate your billing process with our industry-leading Direct Debit solution. Reduce late payments, improve cash flow, and minimise administrative overhead. Our system allows for flexible payment schedules, making it easier for your customers to manage their utility bills.

Direct Debit Payments

Online payments: 24/7 Convenience

Provide your customers with the ability to pay their bills anytime, anywhere. Our secure online payment gateway supports credit and debit cards, ensuring a frictionless experience across all devices. This convenience can lead to improved customer satisfaction and reduced call center volume.

Online Payments

Embedded payments: Seamless integration

Integrate our payment solutions directly into your existing systems using our robust API. This allows for real-time payment processing, automated reconciliation, and a unified view of customer accounts, enhancing operational efficiency and data accuracy.

Embedded Payments

Direct Credit: Efficient refunds and deposits

Manage security deposits and process refunds quickly and securely with our Direct Credit service. This feature is particularly useful for handling account closures or adjusting overpayments, ensuring customer satisfaction and compliance with regulatory requirements.

Direct Credit Payments

Multi-channel payments: Flexibility for all customers

Cater to diverse customer preferences by offering multiple payment channels. Whether it's through mobile apps, web portals, or traditional methods, our multi-channel approach ensures that all your customers can pay in a way that suits them best.

Multi-channel Payments

Open Banking payments: Enhanced security and speed

Leverage the latest in financial technology with our Open Banking payment options. This allows for faster, more secure transactions directly from customers' bank accounts, reducing processing fees and minimizing fraud risks.

Open Banking Payments

Phone payments: A personal touch

For customers who prefer a more traditional approach, our phone payment system allows your staff to securely process payments over the phone, maintaining that personal connection while ensuring data protection.

Phone Payments

Contact us today

Contact us today to discover how we can tailor our payment solutions to your specific needs and help you deliver exceptional service to your customers.

Benefits for utilities businesses

Improved cash flow

Reduce payment delays and automate collections

Enhanced customer experience

Offer a variety of convenient payment options 

Reduced operational costs

Minimise manual processing and administrative tasks

Increased security

Utilise state-of-the-art encryption and fraud prevention measures 

Better insights

Gain valuable data on payment patterns and customer behavior

Scalability

Our solutions grow with your business, supporting you as you expand

Benefits for utilities businesses

Improving customer service and operational efficiency for E.ON

Utilities Testimonial

Working with Access PaySuite has helped enhance the service we offer for our customers and our operational efficiency. Their quick and reliable payment processing service enables us to provide customers with a more efficient refund process, as well as being able to resolve customer queries more quickly. This move has been a welcome development as part of our ongoing commitment to continually improve the service we provide for our customers.

Daniel Hutchinson, Product Analyst

Ready to start getting paid?

Give your organisation the stability and freedom it needs to drive higher levels of growth by seamlessly automating your payment processes.