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Income Management

Income management software for public sector organisations

Access PaySuite brings together multichannel collection and intelligent assistance, giving the public sector the payment tech to collect more, manage better and plan ahead with confidence. So instead of chasing arrears, you’re preventing them, and instead of just processing payments, you’re driving progress.

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Trusted by organisations across the UK

Trustpilot

Save time and money with income management

hours saved in manual processing annually

working days recovered per year

£K

reduction in rental arrears

FTE days saved annually for local authorities

One platform. Every payment channel. 

Public sector finance teams are managing more complexity with the same headcount, income arriving across multiple channels, landing in disconnected systems that demand manual reconciliation, exception handling and reporting. Income Management Evo changes that. Exceptions are resolved automatically, reconciliation happens at source, arrears risk is flagged before it escalates, and your team gets instant answers about income data in everyday language, no SQL or IT dependency required.

Automate routine work

Exceptions resolved, arrears chased, reconciliation completed at source. Your finance team stops processing and starts leading. 

Collect more, earlier

Automated income collection agents identify risk, initiate contact, and route to the right outcome, without waiting for a finance officer to pick up the case. 

Insight becomes action

The platform surfaces collection opportunities as next actions, in real time. The gap between identifying a risk and acting on it closes. 

Teams freed for work that matters

Every hour recovered from administration is an hour available for the decisions, the analysis, and the service delivery that justifies the role. 

What automated income management means for your team

Time back

The manual work of matching payments, clearing exceptions and chasing discrepancies happens automatically. Your people focus on decisions, not data entry.

Arrears caught early

Real-time visibility across every income stream means risk is flagged early, not discovered at month-end when it's already too late to act. 

Faster month-end 

Reconciliation happens at source. Reports that used to take a team days to produce are ready when you need them, without the manual effort. 

Easy querying 

Ask questions about your income data in everyday language and get instant answers. No SQL, no IT tickets, no waiting for someone else to pull a report. 

Income management built for the public sector

Capability 

✅ Income Management Evo 

❌ Traditional approach 

Payment exception handling 

Resolved automatically at import; hours of manual matching removed 

Manual matching, typically consuming multiple hours per officer per day 

Income visibility 

Real-time across all channels and services; act before problems escalate 

Retrospective reporting; issues identified after the fact 

Payment channel coverage 

Direct Debit, Open Banking, card, digital wallets, UC, Housing Benefit, in one platform  

Separate systems per channel, manual consolidation required 

Bank reconciliation 

Automated at source; significant FTE time recovered 

Manual process consuming multiple FTE days per month 

Reporting to leadership 

Live dashboards, no IT dependency, no manual extraction 

Manual report building, typically delayed by days 

AI and natural language queries 

Ask questions in everyday language, get instant answers from live data 

Specialist required, or no self-service capability 

Integration with existing systems 

Connects with finance and service systems via API and pre-built connectors 

Standalone systems requiring manual data transfer 

Security and compliance 

ISO/IEC 42001 AI certified, PCI DSS compliant, ISO/IEC 27002, built for the public sector 

Variable, often requires additional compliance work 

 

Trusted by businesses across the UK

Excellent Trustpilot Rating 4.5 Star Based on 367 reviews Showing our favourite reviews
Trustpilot Rating 5 Star

Chloe Payne was absolutely fantastic

Chloe Payne was absolutely fantastic, super helpful, knowledgeable and delivered a perfect outcome. 100% Fantastic experience Further APS' UK Custom…

Trustpilot Rating 5 Star

Excellent service

Not only is this platform a great tool and very straightforward to use the support we have received during the onboarding process has been excellent.…

Trustpilot Rating 5 Star

Bianca was really helpful

Bianca was really helpful

Trustpilot Rating 5 Star

Excellent Customer Service

We were in a bit of a pickle, to finding ourselves off the ball from a company governance perspective. Nothing was too much trouble and Bianca reall…

Trustpilot Rating 5 Star

Bianca has gone up and above what is…

Bianca has gone up and above what is expected from customer services. Over the last few days she has given training and resolved issues to take me to…

Transform income management and save hundreds of hours with AI automation.

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How Income Management Evo works

Experience AI-powered income management in action

01 05

Ask natural questions

Query your payment data using everyday language - no technical training required. 

02 05

Get instant insights 

Access real-time answers about transactions, patterns, and exceptions across your organisation. 

03 05

Smart recommendations 

Receive AI-powered suggestions for exception handling and process improvements. 

04 05

Create reports instantly 

Generate custom dashboards and reports without waiting for IT support or technical expertise - just ask and receive. 

05 05

Monitor and optimise 

Track performance improvements and identify new opportunities for efficiency gains. 

Income management software that works with your systems

Our income management system is designed to integrate smoothly with existing public sector platforms. Our implementation includes full data migration support, staff training, and ongoing technical assistance to maximise your investment. 

  • ISO-certified AI with world-first governance standards 
  • Complete integration with finance and service systems 
  • Self-service configuration requiring no technical expertise 
  • Dedicated support during go-live period 

Customer success stories: What our clients have to say

"CoPilot gives our management team the autonomy to ask and answer questions themselves, freeing up time, while Insights and Dashboards give them the ability to visualise the data allowing them to make better informed decisions."

Income Manager Public Sector

"It feels like someone is processing exceptions for you."

Income Manager Public Sector

"Access PaySuite's real-time payment processing was a key factor in our decision. Payments now appear in accounts within minutes, not days, greatly improving our cash flow and customer satisfaction." 

Major Housing Association

Income management software FAQs

What is income management software?

Income management software automates the collection, processing, reconciliation, and reporting of income across an organisation. For public sector organisations, this means managing multiple income streams; Council Tax, rent, NHS charges, school fees, and service charges across multiple payment channels, with full audit trails and compliance built in. Income Management Evo is the UK's first AI-enabled income management system built specifically for local authorities, housing associations, and NHS Trusts. 

Does Income Management Evo work for housing associations?

Yes. Income Management Evo includes automated rent collection software for housing associations; flexible tenant payment options, early arrears detection, automated exception handling, and real-time income visibility across your portfolio. It supports Direct Debit, Open Banking, card, digital wallets, and Universal Credit payments in one platform. Trusted by 60+ housing associations across the UK. 

Does Income Management Evo work for NHS Trusts?

Yes. Income Management Evo is NHS income management software; managing patient charges, clinical income, car parking, and commercial income in one platform. It is built to NHS compliance and security requirements, with ISO/IEC 42001 AI certification, PCI DSS compliance, and ISO/IEC 27002 security controls. Automated reconciliation and real-time reporting reduce the manual burden on NHS finance teams. 

Does Income Management Evo work for schools?

Yes. Income Management Evo includes school income management software; managing school meals, trips, lettings, uniform sales, and wraparound care in one platform. Flexible payment options for parents, automated reconciliation for finance teams, and full audit trails for governors and trustees. 

How does Income Management Evo integrate with existing systems?

Income Management Evo connects with existing finance and service systems via API and pre-built connectors. Our implementation team handles data migration and provides staff training. Most public sector organisations see efficiency gains within the first week of deployment. 

Is Income Management Evo secure?

Yes. Income Management Evo holds the world's first ISO/IEC 42001 AI management system certification, along with PCI DSS compliance and ISO/IEC 27002 security controls. Our 3-Tier Security Model protects every click, insight, and decision. Data is kept separate and secure, with 99.9% uptime and full audit trails throughout. 

Income management software

that works as hard as your team does.

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