Support

Looking for Pay360?
You're in the right place

If you’re looking for Pay360 education payment solutions, Pay360 Evolve, Pay360 Optimize and Pay360 Capita, or any other Pay360 product or service, don’t worry they still exist. They’ve just got a new home. We'd like to introduce you to Access PaySuite, your new payment services provider. Whether you want to login to your Access PaySuite account (former Pay360 products), or are looking for a new payment processing software solution, our handy links will help get you to where you need to go.

Continue with a trusted partner

The same great service. Enhanced support.

  • Secure & Fast: 

    Cloud-based payments with no hidden costs.

  • Flexible & Cost-Effective:

    Scales with your organisation, with no setup fee and transaction fees from just 4p.

  • Reliable:

     Accurate, on-time payments—no chasing needed.

  • Seamless Integration:

     Easily connects with your existing software.

  • Trusted Support:

     +56 NPS score, help via phone, email & Support Centre.

  • Industry Expertise:

     Backed by The Access Group & 20+ years of experience.

Check out our reviews!

Why Access Paysuite as your payment solution provider?

Flexible payments

From online card payments and digital wallets to Direct Debit solutions & services, accept a range of payment methods from a single provider that scales with you, whether you operate in finance, membership, health or local government.

Simple pricing

Our simple and transparent pricing is amongst the most competitive. There are no set up fees and we offer tailored pricing for those with high payment volumes, unique business models or public sector organisations.

Customer focused

You can contact us whenever you need, via our online support system or a quick phone call if you need something more urgently. Our service plans are designed to work for you and include supporting you with implementations and integrations.

Backed by the best

Part of The Access Group, a leading UK provider of business management software, Access PaySuite supports over 6k organisations—including SMBs, enterprises, the NHS, and local authorities—drawing on over 30 years of payments experience.

Need support with your account?

Our Customer Success Portal provides a wealth of Knowledge Base articles, product release notes and access to a user community, giving you the tools to find answers to your questions quickly and easily.

Login into the Customer Support Portal, or get in touch here:

Pay360 was acquired by The Access Group in December 2022

Since then, we've been working hard to integrate the Pay360 team, processes and products into our payments division, Access PaySuite.  

Access PaySuite brings seamless, secure and affordable payment processing services to all business types and sectors, from retail to local authorities. Our first-class customer support, vast payment security expertise, and cloud-based payment platform ensures you get paid on time, every time, giving you the freedom to focus on growing your business. 

Give your organisation the stability and freedom it needs to drive higher levels of growth by seamlessly automating your payment processes