Support

Looking for Rapidata?
You're in the right place

We're still here, we've just found a new home within Access PaySuite. Whether you want to login to Rapidata or are looking for a new payment software solution, our handy links get you where you need to go. PaySuite's (formerly Rapidata) cloud-based software delivers seamless, secure & affordable payment solutions to businesses of all shapes and sizes across various sectors, giving you the freedom to focus on growing your business, while we take care of the payments.

Continue with a trusted partner

The same great service. Enhanced support.

  • Secure & Fast: 

    Cloud-based payments with no hidden costs.

  • Flexible & Cost-Effective:

    Scales with your organisation, with no setup fee and transaction fees from just 4p.

  • Reliable:

     Accurate, on-time payments—no chasing needed.

  • Seamless Integration:

     Easily connects with your existing software.

  • Trusted Support:

     +56 NPS score, help via phone, email & Support Centre.

  • Industry Expertise:

     Backed by The Access Group & 20+ years of experience.

Check out our reviews!

Why Access Paysuite as your payment solution provider?

Flexible payments

From online card payments and digital wallets to Direct Debit solutions & services, accept a range of payment methods from a single provider that scales with you, whether you operate in finance, membership, health or local government.

Simple pricing

Our simple and transparent pricing is amongst the most competitive. There are no set up fees and we offer tailored pricing for those with high payment volumes, unique business models or public sector organisations.

Customer focused

You can contact us whenever you need, via our online support system or a quick phone call if you need something more urgently. Our service plans are designed to work for you and include supporting you with implementations and integrations.

Backed by the best

Part of The Access Group, a leading UK provider of business management software, Access PaySuite supports over 6k organisations—including SMBs, enterprises, the NHS, and local authorities—drawing on over 30 years of payments experience.

Need support with your account?

Our Customer Success Portal provides a wealth of Knowledge Base articles, product release notes and access to a user community, giving you the tools to find answers to your questions quickly and easily.

Login into the Customer Support Portal, or get in touch here:

FAQs

What has happened to the Rapidata services?

Rapidata has now been merged into Access Paysuite. You can view the wide range of Access Paysuite payments services here.

How do I login to Rapid data?

You can find the Rapidata login in the top navigation of the site or follow this link