Easy to deal with and very helpful/good
I dealt with Connor White. He was very helpful for a process I knew little about. Also he used common sense in the whole process and was very easy a…
Accept secure and compliant card payments over the phone with our tailored phone payment solutions, designed to accommodate businesses of all sizes. Whether you require staff-assisted, semi-automated, or fully automated IVR solutions, we have the perfect option for your specific needs.
Whether you take the occasional payment over the phone or have a call centre taking hundreds of calls each day, our simple and intuitive browser-based solution can be used from a laptop or a bank of PCs in a call centre, so you can accept payments immediately no matter the size of your business.
Our solutions are secured to the highest PCI DSS Level 1 standards, removing the compliance burden and enabling you to take payments by phone that work for your business. Whether that’s via an automated IVR payment solution or via digital pay by link.
The Touch-tone IVR system has been instrumental in alleviating pressure on our contact centres by allowing customers to complete their transactions over the phone at any time. This self-service option not only improves efficiency but also enhances customer satisfaction by providing a 24/7 payment solution.
Perfect for smaller businesses where staff are taking a few payments over the phone.
Speak to customers directly and enable them to make a secure payment straight away by card or bank using a digital payment link.
Highlights:
Designed for organisations looking to combine customer experience and payment efficiency through automation.
Our semi-automated IVR solutions mean you can speak to your customers directly, and then transfer them to a PCI compliant automated solution to make the payment.
Highlights:
Built for organisations looking for 100% self-serve card payments.
Give your teams essential time back by enabling the automated IVR system to take care of the entire customer payment.
Highlights:
Handing off phone payments via an automated IVR solution or using pay by link can help increase operational efficiencies, reducing call lengths and freeing up phone agents to handle multiple calls.
Our over the phone payment solutions offer high flexibility, catering for both both inbound calls from customers making payments and outbound calls made by staff to settle outstanding payments.
Your customer’s payment details are passed in real time to Access PaySuite’s system, giving you the ability to query and report on your transactions at any time. Our simple-to-use tools give you an accurate and instant view of your business’ performance.
Our self-service telephone payment option uses touch-tone technology, which reduces call times, frees up staff and creates a 24/7 ‘virtual’ customer services advisor. This delivers an overall improvement to the customer experience and increases the likelihood of repeat payments.
No matter the size of your organisation, our wide range of automated, semi-automated and staff-assisted phone-based payment solutions has something to suit everyone.
As the experts, we’re on hand to help you manage your payments across our range of hassle-free solutions.
Simplify recurring payments with our reliable and flexible direct debit solutions. Automate billing processes and enjoy hassle-free collections, ensuring a steady cash flow.
Simplify cross-border transactions with our SEPA Direct Debit solution. Automate recurring payments, enhance cash flow, and reduce admin overhead. Offer customers a convenient, reliable payment method across 36 SEPA countries for increased loyalty.
Seamlessly integrate our online payments solution into your e-commerce platform. Offer your customers a secure and convenient way to make purchases, increasing conversion rates and customer loyalty.
Enable your customers to make payments on their own terms with our on-demand payments solution. Whether it's for services, subscriptions, or purchases, our platform ensures a smooth and instant payment experience.
Deliver a consistent payment experience across multiple channels with our omnichannel payments solution. Seamlessly integrate online, in-store, and mobile payments, providing your customers with flexibility and convenience.
Embrace the future of banking with our open banking payments solution. Harness the power of APIs to securely connect with your customers' bank accounts, enabling fast and secure transactions.
Simplify in-person transactions with our face-to-face payments solution. Whether it's through a traditional point-of-sale system or a mobile device, our platform ensures secure and efficient payment processing.
Take full control and make your outgoing payment transfers accurately and efficiently, with one of the most secure and trusted payment methods.