Excellent customer service
Excellent customer service, with staff going the extra mile - very patient and take time to understand the problem and resolution. Although all the…
The AI-powered payment platform of choice for new unitary authorities
County councils, district councils and unitary authorities face complex payment challenges in times of change. Access PaySuite delivers proven savings like Shropshire's £320,000, while Income Management Evo turns months of manual work into moments of insight. Whether you're consolidating systems or modernising operations, we deliver both immediate efficiency gains and long-term transformation.
Trusted by UK unitary authorities and councils
AI-powered payments for unitaries
Reduce your costs
Access PaySuite offers highly competitive rates and complete transparency on costs. Shropshire saved £320,000 with our platform, while Income Management Evo could add £32.5k annual efficiency gains through automated workflows.
Streamline payment processes
Consolidating systems into a single platform achieves efficient workflows and real-time data synchronisation. With Copilot in Income Management Evo, staff ask questions in plain English for instant insights.
Bolster security and compliance
Unitaries handle much larger volumes of sensitive data than standard LAs. Our secure, modernised system meets evolving PCI DSS regulations, now with world-first ISO/IEC 42001 AI certification.
Transform with AI efficiency
Income Management Evo could save up to 206 FTE days annually through intelligent automation. Income managers report: "It feels like someone is processing exceptions for you."
Payment solutions for local authorities: Choice and flexibility for your citizens
Our payment solutions for local authorities are specifically designed to meet the unique requirements of your sector, enabling councils and local authorities to effortlessly implement a reliable payment processing system.
Each council has unique requirements when it comes to payment processing, which is why we have ensured our payment solutions are customisable, so that you can tailor the system to your specific needs.
Whether it's integrating with existing systems or supporting multiple payment channels, our software can be tailored to meet the demands of your council, ensuring a seamless and efficient payment experience.
Trusted by businesses across the UK
Excellent
Based on
319 reviews
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Based on
319 reviews
Access Early Pay - Problem we could not solve
We had an unusual situation where a new staff member could not activate their Early Pay despite many new invites. Zoltan Dukai was very helpful and …
Amazing Customer Experience Received
I would like to share the experience that i had working with Bianca Moodliar. Myself & my team are new to DDCMS and wanted help on a few things. Bian…
GREAT
I recently dealt with Lorand Szazi and Sophie Holland. There were some issues that were our errors and we received amazing support from these two. A…
Easy to deal with and very helpful/good
I dealt with Connor White. He was very helpful for a process I knew little about. Also he used common sense in the whole process and was very easy a…
Smarter payments. Stronger communities.
One trusted provider for every council need.
Smarter payments. Stronger communities.
One trusted provider for every council need.
How Somerset Council unified five legacy systems in just four months
When Somerset Council became a new unitary authority, it faced the challenge of consolidating multiple payment systems, suppliers and contracts—on a fixed deadline. With Access PaySuite, they transitioned to a single, streamlined platform that integrates with Microsoft Dynamics 365, automates reconciliation, and delivers a better experience for staff and residents alike.
Master implementation with intelligent support
Worried about switching payment systems? Access PaySuite implementations typically complete in just 19 weeks versus 57+ weeks with traditional providers - that's 3x faster. And now with Income Management Evo, you get immediate efficiency gains from day one.
Once live, the intelligent automation could save up to 206 FTE days annually through automated reconciliation and exception handling
What sets this team apart is their track record of success. Already providing payment solutions to three former district councils, they had received rave reviews from these existing users. With such positive feedback, Northumberland County Council knew they were making the right choice.
All your payment solutions in one place
Frequently asked questions
How can Access PaySuite support unitary authorities with council payments?
Access PaySuite provides secure, AI-powered payment solutions for UK unitary authorities, helping residents pay Council Tax, Business Rates, Housing Rents, and more. Our government payment systems streamline collections, improve efficiency, and protect public funds with AI-certified fraud prevention.
Are PaySuite’s government payment solutions compliant with UK regulations?
Yes. Access PaySuite’s solutions meet ISO/IEC 42001 AI certification standards, PCI DSS compliance, and all relevant UK government payment regulations, ensuring secure, transparent, and trusted transactions for citizens.
What savings can UK councils achieve with Access PaySuite?
Access PaySuite has delivered millions in savings across the sector, with councils like Shropshire achieving £320,000 annually. Income Management Evo enhances these results further—with intelligent automation, instant insights through Copilot, and streamlined workflows driving increased savings and improved efficiency
Can residents in unitary authorities pay in multiple ways?
Absolutely. Citizens can pay online, by phone, or in person with our flexible payment options — making it easy for everyone to pay securely and conveniently.
Do you offer support for councils transitioning from legacy systems?
Yes. Access PaySuite specialises in smooth migrations for UK councils, including unitaries. Our expert team provides full training and ongoing support to ensure a quick, hassle-free setup.